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How to Be Honest at Work — With Yourself and Others

Misunderstandings, confrontations, and dealing with challenging personalities can lead to anger and hurt feelings at the workplace. Learn how to use these moments as opportunities to create more respectful relationships with your coworkers.

a woman smiles while she places her hand over her heart.

It’s almost inevitable that we will find one or two people at work who are hard to tolerate, but honest self-expression does not require that we tell these difficult people what we think of them at every opportunity. That would be self-indulgence, not skillful self-expression.

Still, integrity entails speaking up — if only to yourself. That may sound like an oxymoron, but it isn’t.

We often lie to ourselves about our true feelings. We believe that if we tell ourselves the scary truth about how we really feel about someone, we will be forced to change our lives in uncomfortable ways. This paranoia about being fully honest fosters unhappiness in many workplaces. Still, we can be fully honest without blasting the boss or causing disorder.

Here’s one example: I had a meditation student whose colleague appeared to steal an idea from him. Rather than confronting him immediately, my student sat with his feelings for a couple of days. During that time he was totally honest with himself — he felt angry, hurt, and that his trust had been damaged.

By the time he took action and reached out to his colleague by email, he no longer felt heated, even if he was still hurt. His note was short, direct, honest, and respectful. In the end, the colleague apologized and explained. The two of them went on to have an excellent working relationship for many years.

Even if the outcome hadn’t been so positive, my student learned that he could sit with his painful feelings until he felt less reactive. He was honest with himself instead of avoiding the difficulty, which helped him find clarity. Waiting and reflecting allowed him to communicate in a way that was much more effective. And it was the way he treated his own feelings that made the difference — he didn’t have to change anyone else.

Exercise: Pause and Reflect

The next time you experience hurt feelings after a workplace interaction, consciously refrain from reacting for 48 hours. During that time, set aside some time for reflection. Do your best to refrain from focusing on the other person involved, instead directing your attention to your own feelings. What emotions do you feel? See if you can consciously accept them, which may help loosen their grip. After the strong-feelings have subsided, reach out to your colleague. You’ll be in a much better position to communicate your concerns.

Stealth Meditation

Set an intention for the day before beginning work. For example: “May I treat everyone today with respect, remembering that each person wants to be happy as much as I do.”

Go Deeper

Workplace communication challenges can undermine our equanimity, sap our satisfaction, and hurt our success. A renowned mindfulness teacher shows us how to build stronger, more successful relationships — with our colleagues and ourselves. Learn more at “7 Workplace Communication Challenges and How to Overcome Them,” from which this article was excerpted.

Sharon Salzberg is a teacher, New York Times best-selling author, and cofounder of the Insight Meditation Society in Barre, Mass. (more at SharonSalzberg.com). The above is excerpted from her book Real Happiness at Work; copyright 2014. Reprinted by arrangement with Workman Publishing Co., Inc. All rights reserved.

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